Docs/For Consumers/Challenging a claim

Challenging a claim

A challenge is a financial dispute backed by your own money. Win and you get the brand's stake. Lose and you forfeit yours.

Dispute history showing a resolved challenge

How to file

1

Find the claim on the product page and click "Dispute this claim."

2

Select a reason code:

3
  • Forged -- COA is fabricated
  • Tampered -- COA altered (changed values, removed pages)
  • Impossible value -- Amounts aren't physically plausible
  • Wrong method -- Test method inappropriate for the compound
  • Wrong product -- COA is for a different product or lot
  • Outdated -- Results too old to represent current product
  • Unverifiable -- Lab or COA cannot be confirmed
4

Provide evidence. Be specific: competing lab results, links to the lab's database, documentation of the problem.

5

Stake USDC. Minimum 50% of the brand's stake. Locked until the arbiter rules.

6

Wait for ruling (typically 7 days). Three outcomes: challenge upheld (you win), rejected (you lose), or inconclusive (both lose 10%).

Only challenge with real evidence. This costs real money -- frivolous disputes lose your entire stake.

Challenging a claim | ProofLabel Docs